* The information needed for shipping is your full name, address with ZIP Code and telephone number
* Please ensure that you enter the address and contact number correctly
* Please allow 10-15 days for delivering your item.
* Your package will be prepared within 3-4 business days and your tracking number will be updated within 4 days after the factory shipped out.
DHL website: http://www.dhl.com/en.html
After your order is shipped, we will offer DHL tracking number after 3-4 days.
To receive tracking number, please:
· Check your email provided in your order.
· Check your messages if you contact our staff via WhatsApp or Instagram.
* If the delivery status shows “Shipment Information Receive”, please take more patience to wait because your package is actually on the delivery way.
* We are not responsible for the reshipment if you provided us with an incorrect or incomplete address.
* If you're refused to sign the order, we will charged 30% as handle fees, if the package has been restored several times after unsuccessfully delivery (due to you are absent or you provided an incorrect delivery address), we will need 30 % shipping.
* For customers who do not receive your parcel within 20 working days. Please contact the local post office as soon as possible. Thus, you can check with the local post office directly with your ID card or other valid certificate and the order information copy that you can print out when login to your registered account on our website.